Shipping policy
Cash on Delivery (COD) & Advance Payment Policy
We value our customers and provide Cash on Delivery (COD) for most orders. Since many of our products are custom-made, we follow a structured advance payment system to reduce cancellations and ensure faster delivery.
| Order Value (INR) | Advance Required |
|---|---|
| Up to ₹2,000 | Full Cash on Delivery Available |
| ₹2,001 – ₹5,000 | 10% Security Amount |
| ₹5,001 – ₹10,000 | 15% Security Amount |
| ₹10,001 – ₹20,000 | 20% Security Amount |
| ₹20,001 – ₹25,000 | 25% Security Amount |
| ₹25,001 – ₹30,000 | 30% Security Amount |
| ₹30,001 – ₹50,000 | 50% Advance & 50% on Delivery |
| Above ₹50,000 | Advance to be discussed with our team |
Providing the required advance helps us avoid fake orders, deliver faster, and keep our services efficient for genuine buyers.
Important COD Guidelines
- COD is available only for eligible pin codes and products (visible during checkout).
- Unboxing video is mandatory for any damage or replacement claim.
- If a COD order is refused or cancelled at delivery without prior notice, the customer may be blacklisted from future COD orders.
- Customized or bulk orders are not eligible for COD and require advance payment.