Order Cancellation Policy – Sun And Seating
We understand that plans can change, and we aim to make the cancellation process as smooth as possible. Please review the details of our cancellation policy below:
1. Within 24 Hours of Placing the Order
- Free cancellation.
- No charges will be applied.
2. After 24 – 72 Hours (When Work Has Started)
- 10% cancellation charges (for processing and resource allocation).
- 2% payment gateway charges (non-refundable fees).
3. When the Product is Ready for Dispatch
- 25% of the product cost (to cover production costs).
- 2% payment gateway charges (non-refundable fees).
4. After the Product is Dispatched
- Shipping charges: Both forward (our location to you) and return (your location back to us).
- 30% of the product cost (to cover production and handling costs).
- 2% payment gateway charges (non-refundable fees).
We strive to maintain transparency and fairness in all our policies. For any concerns or queries, please feel free to reach out to our customer support team at +91 9351259752.